WE ARE FULLY COMMITTED TO CARE FOR THE PHYSICAL AND MENTAL HEALTH OF WORKERS AND EMPLOYERS TO GUIDE AND SUPPORT THEIR JOURNEY TO RECOVERY VIA OUR REMOTE SERVICING
Pinnacle Rehab offers a full range of workplace rehabilitation and prevention services to employers.Despite the challenges faced in the current climate, we are fully committed to servicing our members at this time particularly when they are working from home, self-isolating and/or they are unable to work due to the current circumstances. Every one of our service offerings (ADL’s included) have been tested providing different modalities of remote servicing inclusive of:
Pinnacle Rehab is well-versed in the use of audiovisual technology to ensure continuity when providing support and services. Maintaining clear and personalised communication with our workers enables our ability to provide excellent support and service to ensure they are achieving their goals in their return to work.
COMMUNITY ENGAGEMENT APPLICATION
The Re-engage app is a digital tool that offers each worker the ability to connect to online services. Being smartphone-driven, the individual has unlimited 24 hour, 7-day access to services. Pinnacle Rehab is dedicated to linking people to services that are applicable to their individual needs.
Real-time communication is essential to ensure our workers feel supported at any stage of their recovery. Our Live Chat function opens up helpful communication channels for workers and employers, particularly when English is a second language. We consider successful communication to be the pinnacle of exemplary and positive results.
LINKING IN NUMEROUS STAKEHOLDERS
We are fully committed to driving shared outcomes for all stakeholders and elevating the user experience. We minimise the technological barriers for workers and employers to deliver meaningful videoconference sessions. We are adaptable to the technology that is most familiar and native to workers and employers to ensure they have maximum control over their treatment and recovery. We guide, encourage and support our workers in always achieving the best outcomes.
SHORT MESSAGE SERVICE (SMS)
Real-time SMS provides support in a fast, easy and intuitive manner. In addition to being readily available on every mobile device, SMS is now being expanded to add a more personalised experience and support for consistent day to day communication and essential reminders.
IShould workers and/or employers experience constraints or limitations with videoconferencing, Pinnacle Rehab can utilise teleconferencing. Teleconferencing is accessible to all and allows us to connect effectively with all stakeholders. Our focus is to ease any technological burden our workers and employers may encounter to deliver unparalleled service and continue motivating their day to day goals.