{"id":20,"date":"2018-05-20T05:27:41","date_gmt":"2018-05-20T05:27:41","guid":{"rendered":"https:\/\/www.pinnaclerehab.com.au\/?page_id=20"},"modified":"2023-01-09T14:31:51","modified_gmt":"2023-01-09T03:31:51","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.pinnaclerehab.com.au\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n

From March 12th, 2014, Pinnacle Rehab Pty Ltd has updated our Privacy Policy to reflect the 13 Australian Privacy Principles (APP\u2019s) contained in the Privacy Act 1988 as a demonstration of our commitment to protecting the privacy and confidentiality of our customers and clients. The APP\u2019s came into effect on 12th March 2014 and govern the way in which we collect, use, disclose, store, secure and dispose of personal information. A copy of the National Privacy Principles can be obtained from the following website: https:\/\/www.oaic.gov.au\/<\/a><\/p>\n\n\n\n

APP3 relates to the collection of personal information provided by an individual in response to a request, direction or order AND information about an individual provided by another entity in response to a request, direction, order or arrangement for sharing or transferring information between both parties.<\/p>\n\n\n\n

COLLECTION OF PERSONAL INFORMATION<\/h4>\n\n\n\n

APP3 relates to the collection of personal information provided by an individual in response to a request, direction or order AND information about an individual provided by another entity in response to a request, direction, order or arrangement for sharing or transferring information between both parties.<\/p>\n\n\n\n

We are required to collect your Personal Information which is reasonably necessary for undertaking functions as an Accredited Workplace Rehabilitation Provider with Regulatory Bodies such as Workcover NSW and Comcare or within other jurisdictions such as Life Insurance. For the purposes of providing workplace rehabilitation services, we may collect solicited or unsolicited information from multiple stakeholders including the injured person directly to ensure a complete understanding of the services required. This allows Pinnacle Rehab to provide services that are evidence-based and focused on assisting our clients to achieve a return to work\/health wherever possible. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.<\/p>\n\n\n\n

Personal information collected may include, but is not limited to; your name, address, date of birth, details of next of kin, details regarding your claim including the factors resulting injury, any medical treatment provided, previous\/other medical conditions that may impact on the services being delivered, other factors that may impact on a client\u2019s ability to work, information regarding current or previous working experience\/duties performed, information regarding current employment as relevant to the services being provided etc.<\/p>\n\n\n\n

Written consent is requested from all clients. Should the client choose not to provide personal information we may not be able to provide the services requested or required. We may also have a responsibility to notify referring parties of this decision and the reasons for withholding consent.<\/p>\n\n\n\n

SENSITIVE INFORMATION<\/h4>\n\n\n\n

Sensitive information includes information or opinion about such things as an individual\u2019s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Pinnacle Rehab Pty Ltd will not collect sensitive information unless such information is reasonably necessary for the services requested\/being delivered and\/or the client\/customer has consented or it is required by law. Health-related information will be collected as required for the performance of any services performed within the Workplace Injury Management and Worker\u2019s Compensation Act 1998 where this applies.<\/p>\n\n\n\n

INFORMATION DISCLOSURE<\/h4>\n\n\n\n

Your Personal Information may be used or disclosed in a number of circumstances including the following:<\/p>\n\n\n\n